Preventative Care

Your dog lives to make you happy. We'll help you return the favour with everything you need to keep your best friend well-fed, free from nasties, and perfectly pampered

Microchipping

Microchipping is a permanent way to identify your dog.


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Desexing
Desexing

Sometimes referred to as neutering or spaying, desexing is the surgical removal of a dog's sexual organs.

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Fleas
Fleas

Fleas are the archetypal blood-sucking parasites.

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Ticks
Ticks

Like fleas, ticks are ectoparasites. They live on the skin surface of a ‘host’ and feed on their blood.

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Heartworm
Heartworm

Heartworm as scary as it sounds: worms that live in your dog’s heart.

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Vaccinations
Vaccinations

Vaccinations protect your puppy from contracting deadly and debilitating diseases.

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State and Compliance
State & Council Compliance

By law you must register a dog over three months old with your local council.

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Expert Q&A

Our expert vet team regularly takes questions from PawClub members and posts answered to the more common ones online. Some questions you may be interested in are:

You generally do not need to clean your puppy's ears regularly unless they get very dirty. This can be due to a normal waxy discharge, or abnormal discharges due to an underlying infection (e.g. earmites, bacteria, yeast). If your puppy is shaking its head very frequently, scratching at its ears and appears distressed when you try to touch its ears - it may have an infection. In this case, your puppy will need to see a veterinarian for the appropriate treatment.

If it is just a small amount of normal waxy discharge, just like in people, where the ear is not hot, inflamed or painful, simply use a dry tissue to clean off the wax on the outside areas of the ear. Do not wash the ears with water as this can actually lead to an infection. Be careful when you are bathing your puppy as well, to make sure water doesn't get into the ears. If you wish, there are special ear washes available from your veterinarian to ensure that your puppy's ears stay clean and healthy. These can be used after swimming or bathing.
If your puppy has hairy ears, which is common in some breeds (e.g. poodles), plucking the hairs out of those ears is not recommended at all, unless there is already an infection at the time. In a normal ear, if the hairs are plucked out, this will lead to oozing and bleeding (and is painful for your puppy too!). The oozing and bleeding can actually lead to an infection due to the moisture present in the ears. However, if your puppy's ears are infected, then the hairs may be removed to get all the discharge out of the ears and help get the medications into the ears properly. If in doubt, speak to your local veterinarian for advice.

Any dog can have smelly ears, but especially floppy-ear breeds where the ear flap covers the ear canal and traps moisture inside. On the other hand it can sometimes be a sign of an underlying health disorder such as ear mites, a yeast infection or a bacterial infection. You should get your vet to do a check for you.

You should also regularly clean your dog's ears. Here's the easy way to do it: 

  1. Grab some vet-recommended dog ear cleaner, cotton balls or cotton pads, Q-tips and dog treats.
  2. Sit your dog in a comfortable setting, and sit right next to him or her so they can't back up and squirm away. You may need another set of hand sto help you do this.
  3. To get rid of the wax and gunk, dampen a large cotton ball or cotton pad with the canine ear cleaning solution and wipe the ear. Then do the same on the other ear. 
  4. Then dampen the Q-tips with the ear cleaner to get rid of remaining ear wax from the nooks and crannies and the outer ear canal. Whatever you do, don't insert the Q tip into the ear canal - make sure that you can always see the tip of the Q tip; only use it for cleaning the outer parts of the ear.
  5. Offer praise and treats along the way to keep your dog in a buoyant mood and make ear cleaning something to look forward to.